Privacy Policy

Last updated: [TO FILL IN: date]

This notice explains how Blue Dot Property collects and uses personal information, as required by the Protection of Personal Information Act, 2013 (POPIA). Please read it, and contact our Information Officer if anything is unclear.

1. Who we are

  • Responsible party: Propserity Trading (Pty) Ltd, trading as Blue Dot Property
  • Company registration number: 2020/609509/07
  • Address: Unit 18, Proffice Building, N4 Business Park, 23 Corridor Crescent, Ben Fleur, Emalahleni
  • Phone: 013 001 1922

2. Our Information Officer

  • Name: Haydn Edwards
  • Email: [TO FILL IN: Information Officer email]
  • Phone: 0130011922

3. What we collect

When you contact us by phone, WhatsApp or email, we keep your name, contact details and what you tell us about your property or scheme.

For schemes we manage, we hold the information we need to run the scheme. This includes owner and resident names, contact details, unit and levy account details, payment history, and records of meetings, maintenance and correspondence.

For rentals and sales, we collect the information needed to vet tenants, draw up agreements and complete transactions, which can include identity, income and credit information.

[TO FILL IN: confirm this list matches what Blue Dot actually collects, and add anything missing]

4. Why we use it

We use personal information to answer your enquiry, manage schemes on behalf of trustees and owners, collect levies and arrears, arrange maintenance, run meetings, manage rentals and sales, and meet our legal duties under laws such as the Sectional Titles Schemes Management Act, the Community Schemes Ombud Service Act and the Property Practitioners Act.

5. Who we share it with

We share personal information only when it is needed for the purposes above, for example with trustees and auditors of the scheme, contractors doing work at the scheme, attorneys and collection partners for arrears, the CSOS and other regulators, and the service providers we use to run our systems.

[TO FILL IN: name the main service providers, and say whether any of them store information outside South Africa]

6. How long we keep it

We keep personal information only for as long as we need it or the law requires. [TO FILL IN: retention periods, for example for scheme financial records and enquiries]

7. How we protect it

We use reasonable technical and organisational measures to protect personal information, including access controls on our systems and limiting access to staff who need it.

8. Your rights

You may ask what personal information we hold about you, ask us to correct or delete it, and object to us using it for direct marketing. Contact our Information Officer to do this.

If you are not happy with how we handle your information, you may complain to the Information Regulator: inforegulator.org.za.

Our PAIA manual: [TO FILL IN: link to the PAIA manual]

9. This website and cookies

This website does not use advertising or analytics cookies, and our fonts are served from our own website rather than a third party. WordPress only sets cookies when someone logs in to manage the site. Our web host keeps standard server logs, which include IP addresses, for security.

If we ever add analytics or other tracking, we will update this notice first.

10. Changes to this notice

We may update this notice from time to time. The date at the top shows when it last changed.

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